Refund policy

🔄 Return & Refund Policy

At our store, customer satisfaction is our top priority. Please read our return and refund policy carefully before placing your order.

✅ Returns

  • Returns are accepted within 7 days of receiving your order.
  • The product must be unused, in its original packaging, and in the same condition as received.
  • Customers must provide proof of purchase (Order ID).

💰 Refunds

  • Refunds are issued only if:
    • You receive a damaged or defective product.
    • You receive the wrong item.
    • The product is missing parts due to our error.
  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds are processed within 5–7 business days.

🚚 Return Shipping

  • If the return is due to our mistake (wrong or damaged item), we will cover the return shipping cost.
  • For all other returns, the customer is responsible for the return shipping charges.

❌ Non-Returnable Items

  • Used or damaged products caused by the customer.
  • Products without original packaging.
  • Items returned after the 7-day return period.