Refund policy
🔄 Return & Refund Policy
At our store, customer satisfaction is our top priority. Please read our return and refund policy carefully before placing your order.
✅ Returns
- Returns are accepted within 7 days of receiving your order.
- The product must be unused, in its original packaging, and in the same condition as received.
- Customers must provide proof of purchase (Order ID).
💰 Refunds
- Refunds are issued only if:
- You receive a damaged or defective product.
- You receive the wrong item.
- The product is missing parts due to our error.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds are processed within 5–7 business days.
🚚 Return Shipping
- If the return is due to our mistake (wrong or damaged item), we will cover the return shipping cost.
- For all other returns, the customer is responsible for the return shipping charges.
❌ Non-Returnable Items
- Used or damaged products caused by the customer.
- Products without original packaging.
- Items returned after the 7-day return period.